INSS 633 - Business Process and Change Managemen

3 Credits

733 Prerequisite(s): INSS 530 An in-depth study of business transformation and the role of information technology (IT) as both an enabler and a driver of change. The course examines significant organizational changes and other issues associated with the incorporation and integration of IT throughout various levels of the organization, primarily from the process management perspective. A variety of commercial and open source tools will be used to determine the most effective ways of managing change in technology-intensive organizations. Students will learn the best practices in business process re-engineering and continuous process improvement. The focus is on enterprise and IT integration and synergy creation.